Support
Contact: hello@kanbanstudios.ae
Replies usually come within a few working days. Including your device model, Android version and the level number makes a bug far easier to reproduce.
Reporting a bug
The most useful report tells us four things:
- Your device model and Android version.
- The level number, or whether it happened in endless mode.
- What you did, and what happened instead of what you expected.
- Whether it happens every time or only occasionally.
Technical issues can also be raised as a GitHub issue, which is public and lets you track the fix.
Common questions
Do I need an internet connection?
No. FlowShift is fully offline and does not even request network permission. Every level, model and sound is packaged inside the app.
Do I need an account?
No. There is no sign-in, no registration and no profile. Progress is saved directly on your device.
I lost my progress after changing phones
Progress is stored on the device. If Android backup is enabled in your system settings, your progress is included in your device backup and restores automatically when you set up a new phone and install FlowShift from Google Play. If backup was switched off, or the app was installed outside of Play, there is no copy for us to restore — we hold no data on any server, so progress cannot be recovered remotely.
The game runs slowly or stutters
Open Settings → Graphics and lower the quality to Mid or Low. Low turns the bloom effect off and reduces particles, which is the biggest single win on older hardware. Closing background apps also helps, since the renderer is sensitive to GPU contention.
I find the swipe controls hard to use
Turn on Settings → Controls → Buttons. That replaces gestures with five shape buttons along the bottom of the screen, each a large touch target. Everything in the game is fully playable in button mode.
Motion or camera shake makes me uncomfortable
Under Settings → Accessibility, turn on Reduced motion to calm the camera, background and particles, and turn off Camera shake to remove impact impulses entirely. Haptics can be disabled separately under Audio.
Is anything colour-only?
No. Every form has a distinct silhouette and a distinct icon as well as a colour, so no gate can only be read by hue.
There is no sound
Check that Sound effects and Music are enabled under Settings → Audio, that your device is not in silent mode, and that media volume is up. FlowShift plays through the media stream and pauses its music when another app takes audio focus or when a call comes in.
How do I unlock endless mode?
Complete ten levels. Endless then appears on the home screen.
How do I reset everything?
Settings → Reset all progress. This clears every level, star, coin and skin on the device permanently, and cannot be undone.
Are there ads or in-app purchases?
Version 1.0.0 contains neither. There is no advertising SDK and no purchase SDK in the build. See the privacy policy for the full detail.
Accessibility
FlowShift ships with alternate button controls, a reduced-motion mode, a camera-shake toggle, a haptics toggle, and shape-plus-icon identification for every form. If something still gets in your way, please write in — accessibility reports are treated as bugs, not as feature requests.
Privacy
FlowShift collects no personal data and transmits nothing. The full detail, including how Android's own backup system interacts with your saved progress, is in the privacy policy.